Skip to content Effective 3/11/2026
Welcome to the website of NEO Dermatology. By accessing or using this website and our online booking services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please do not use this website
The content on this website is for informational purposes only and is not intended to replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical concerns.
You agree to use this website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the website.
Our website allows you to schedule appointments online.
By booking an appointment, you agree that:
Failure to attend scheduled appointments may result in cancellation fees or limitations on future bookings.
By providing your phone number during booking or through forms on our website, you consent to receive communications from NEO Dermatology via SMS. These communications may include:
Message Frequency: You may receive SMS messages as needed for appointment management and important updates. This may include multiple messages per appointment or notification cycle.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions:
You may opt out of SMS messages at any time by replying STOP to any text message or by contacting our clinic directly at the phone number or email listed below. After opting out, you will no longer receive SMS notifications.
Customer Support Contact:
For assistance regarding SMS messages, opt-out, or other communication concerns:
Phone: (216) 678-9810
Email: connect@neodermatology.com
Your privacy is important to us. Any personal information collected, including your phone number and appointment details, will be handled in accordance with our Privacy Policy.
While we take reasonable measures to protect your personal information, we cannot guarantee complete security of data transmitted online.
Information on this website is for general informational purposes only and should not be interpreted as medical advice.
Using this website or booking an appointment does not establish a physician-patient relationship until you are formally evaluated by a healthcare provider at NEO Dermatology.
All website content, including text, graphics, logos, images, and design, is the property of NEO Dermatology unless otherwise stated and is protected by copyright and intellectual property laws. You may not reproduce or distribute content without prior written consent.
Our website may use third-party services for booking, messaging, or analytics. These services may have their own terms and privacy policies. We are not responsible for their practices.
To the fullest extent permitted by law, NEO Dermatology shall not be liable for any damages arising from the use or inability to use this website or its services, including technical issues or inaccuracies in website content.
We reserve the right to update these Terms of Service at any time. Updates will be posted on this page with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Effective 3/11/2026
For any questions regarding these Terms of Service or our SMS program:
NEO Dermatology
3700 Park East Drive, Suite 220
Beachwood, OH 44122
Phone: (216) 678-9810
Email: connect@neodermatology.com
